FAQ




COVID-19 Update

  • As we take measures to help ensure the health and safety of our team members during the COVID-19 crisis, please be advised that our response time and return process will take longer than usual. We appreciate your patience and understanding. Together with our Global Contact Center, we remain committed to processing your requests as quickly as possible. You can reach us at contactus@dufry.com.

General Information

  • Learn about what makes Hudson the company that it is today! Visit our About Us page or check out Our Locations to get the scoop on the more than 80 travel destinations that we operate across North America.

Our Story

Exchanges & Returns

  • For Exchanges and Returns, please reach out to us at contactus@dufry.com and we’ll be happy to help you! There have been recent changes due to COVID-19, so be sure to review our updated Returns Policy.

Hudson Nonstop

  • Hudson Nonstop is powered by Amazon's Just Walk Out technology! To obtain your receipt, register in store by entering your email address or visit: https://justwalkout.com/receipts.

For all other Hudson Nonstop inquiries, mail: contactus@dufry.com

Job Opportunities

  • Interested in working with us, click here.

Latest News

  • Stay up-to-date on the latest news at Hudson! Subscribe to our press releases or follow along with our social media journey here.

Comments, Questions, or Concerns

  • Share your comments, questions, or concerns with Hudson by emailing us at contactus@dufry.com. *Due to COVID-19, there may be a delay in response time.

Contact Information

  • Nieshia Ellis

    Nieshia Ellis

    Director, Coaching and Recruitment

    Email

  • Ashley Davidson

    Ashley Davidson

    Director, Corporate Communications

    Email

  • Corporate Office

    Corporate Office

    +201.939.5050

    Email

    1 Meadowlands Plaza
    East Rutherford, NJ 07073
    USA

  • Customer Service

    Customer Service

    We're happy to help! Please fill out our Online Submission Form HERE

     

     

    Hudson Nonstop powered by Amazon's Just Walk Out technology

    To obtain your receipt, register in store or look it up later at https://justwalkout.com/receipts

     

    Red By Dufry loyalty program and app

    Email: RED.NA@Dufry.com